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Deposits, Cancellations & Early Returns Policy
At Aspen Grove, we operate with a waiting list for most all weekends, holidays and peak travel seasons. As you might imagine, no-shows and last minute cancellations create a great deal of frustration for our clients waiting to hear of an opening. To help alleviate this situation, we require deposits and send Confirmation of Reservation cards. These cards serve as reminders of the dates and times clients have reserved as well as noting deposit amounts, rates and our policies regarding cancellation. We have found if people have paid a deposit, they are more likely to remember to cancel and thereby allow us to better serve everyone!
For the welfare of our guests and as a courtesy to all clients, our policy on cancellations and deposits is as follows:
- A $25.00 deposit via credit card is required for each room reserved for a stay of longer than one night or a reservation that includes a Friday or Saturday night
- Deposits are due at the time the reservation is made and are taken via credit card only.
- Notification of cancellation or changes in reserved dates must be received 72 hours prior to check-in. Without sufficient notice, you will be charged for the full time you reserved.
- Failure to pay deposits does not constitute proper notice of cancellation
- Early checkouts will be charged for the full term of the reservation
Your respect for this policy allows us to serve ALL clients fairly. Thank you for your understanding. |
We Welcome You
Donna L. Tipton
Director
Bed & Breakfast Boarding
Please do not hesitate to contact us with questions about boarding or training, we're always glad to entertain inquiries.
Browse our site and if you're interested in a reservation, use our online reservation!
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